Hiring my first GM so I can work ON the business instead of IN it. Scariest hire yet — any frameworks for the handoff?

Jake: document the top 10 decisions you make weekly and the criteria behind them. The GM inherits judgment, not just tasks.

And give them one decision to own completely in week one. Trust is built by delegating something that matters.

Buy back your time before you buy more assets. Same lesson in property and in operating businesses.

Hiring for studio #2 taught me: hire for the standard you want, not the resume you admire.

Isabella, saving that line for our next instructor hiring round.

Weekly ops review format that finally stuck for us: numbers, blockers, one decision. Fifteen minutes, no slides.

Stealing that. Our reviews drift into strategy every single time.